Operations & Project Support Executive

Company: Axclusive Pte Ltd

Location: Singapore

Employment Type: Full-Time

Experience: Entry Level / Fresh Graduates Welcome

About the Role

We are looking for a well-organized, detail-oriented, and proactive individual to support our daily business operations and project coordination.

You will work closely with management and different teams to keep track of outstanding tasks, coordinate follow-ups, and ensure that matters are properly followed through until completion.

You do not need to have an IT or technical background. What matters most is your willingness to learn, attention to detail, communication skills, and ability to take ownership of your work.

Key Responsibilities

1. Task & Project Coordination

• Track outstanding tasks, project activities, and action items to ensure timely completion.

• Follow up with internal teams, customers, and vendors on pending matters.

• Maintain organized task trackers with clear deadlines, responsibilities, and status updates.

• Highlight overdue tasks, potential delays, and issues requiring management attention.

• Assist in coordinating project activities and ensuring deliverables are completed.

2. Business & Sales Support

• Capture and record potential sales opportunities from WhatsApp, email, and other business discussions into HubSpot CRM.

• Extract relevant customer requirements, indicative pricing, and commercial details to maintain accurate sales opportunity records.

• Track sales opportunities through different stages and follow up on outstanding actions.

• Coordinate with sales and technical teams to clarify missing information and update opportunity progress.

• Maintain accurate and organized CRM records.

• Assist with sales reporting and other business-related documentation.

3. Research & Documentation

• Conduct independent online research to understand unfamiliar topics, products, or services.

• Gather information, compare options, and prepare simple summaries for management.

• Document meeting discussions, decisions, and action items.

• Maintain accurate and organized records.

4. General Operations Support

• Assist management with day-to-day coordination and administrative activities.

• Communicate with different departments to ensure smooth information flow.

• Identify opportunities to improve task tracking and internal workflows.

• Support other business and operational tasks as assigned.

Requirements

• Nitec, Higher Nitec, or Polytechnic Diploma in Business Administration, Business Studies, Logistics, IT, or related disciplines.

• Fresh graduates are encouraged to apply.

• Good written and spoken English.

• Strong organizational skills and attention to detail.

• Responsible, proactive, and able to follow through on assigned tasks.

• Comfortable communicating with colleagues, customers, and vendors.

• Resourceful and willing to independently research unfamiliar subjects.

• Comfortable using Microsoft Office, especially Excel, and online productivity tools.

• Ability to manage multiple tasks and priorities.

No prior IT, telecommunications, or CRM experience is required. Training will be provided.

What We're Looking For

We value attitude and initiative more than technical qualifications.

The ideal candidate is someone who:

• Enjoys keeping things organized and making sure nothing is overlooked.

• Takes responsibility for assigned tasks and follows up without constant reminders.

• Is comfortable approaching people to ask questions or request updates.

• Pays attention to details and keeps accurate records.

• Is curious and willing to learn about unfamiliar topics.

• Can work independently while knowing when to seek guidance or escalate issues.

• Is friendly, approachable, and able to build good working relationships.

What You'll Gain

• Exposure to the IT, telecommunications, cloud, and technology industries.

• Practical experience in business operations, project coordination, and sales support.

• Opportunities to work directly with management and different business functions.

• Hands-on experience with professional tools such as HubSpot CRM.

• Opportunities to develop communication, organizational, problem-solving, and project management skills.

• Career development opportunities as you gain experience and take on greater responsibilities.

If you are organized, curious, responsible, and enjoy getting things done, we'd love to hear from you.