Assistant Restaurant Manager

Roles & Responsibilities

We are looking for a dynamic and experienced Assistant Restaurant Manager to support the overall management and daily operations of Ember.

Key Responsibilities:

• Operations Management: Assist in overseeing day-to-day F&B operations, including opening and closing procedures; ensure service quality, cleanliness, and operational efficiency.
• Staff Supervision & Training: Supervise service staff, allocate duties, and ensure proper shift coverage; provide on-the-job training and guidance.
• Customer Service: Handle customer inquiries, feedback, and complaints professionally; ensure a positive dining experience for all guests.
• Compliance & Administration: Ensure compliance with food safety, hygiene, and licensing regulations in Singapore; assist in maintaining proper records and documentation.
• Sales Support: Support promotional activities and monitor sales performance.
• Front-of-House Leadership: Oversee reservations, floor plans, and guest interactions, including VIP and regular customer relations.

Requirements

• Bachelor Degree or higher qualification in Hospitality / F&B Management or related field.
• At least 3–4 years of relevant experience in F&B operations, with at least 1 year in a supervisory or management role.
• Strong leadership, communication, and interpersonal skills.
• Detail-oriented, well-organised, and hands-on.
• Knowledge of Singapore’s food safety and hygiene regulations is a strong plus.
• Able to work flexible hours, including weekends and public holidays