Beauty Consultant and Therapist
Company Overview
Zest Aesthetic and Wellness Pte Ltd is a doctor-led medi-spa delivering high-quality aesthetic and wellness services with professional therapists guided by doctor-developed protocols and ongoing training for safe, personalized client care.
Job Summary
The Aesthetics Consultant cum Therapist delivers medi-spa treatments and drives revenue through client consultations, treatment recommendations, and sales of packages and products, ensuring excellent service and client satisfaction.
Responsibilities
- Perform a wide range of medi-spa treatments and facial services following established protocols
- Conduct professional skin assessments and tailor treatment consultations to individual client needs and goals
- Recommend, upsell, and cross-sell treatment packages, prepayment plans, promotions, and retail products to maximize revenue
- Convert new leads into paying clients and build long-term client relationships through effective communication and follow-up
- Consistently achieve individual sales, service, and commission targets
- Maintain accurate client records, treatment notes, and appointment schedules to ensure continuity of care
- Ensure treatment rooms, equipment, and medi-spa standards comply with SOPs and hygiene requirements for client safety
- Deliver excellent customer service to enhance client satisfaction and retention
- Stay updated on current treatments, technologies, pricing, and clinic promotions to provide informed recommendations
- Introduce and recommend subsidiary medical clinic services to suitable clients and refer them to doctors for professional consultation when appropriate
Preferred competencies and qualifications
- Prior experience in aesthetics, beauty, spa, or wellness industry preferred
- Proven track record of independently conducting service consultations and closing sales
- Hands-on experience performing aesthetic treatments and facial services
- Ability to work retail hours, including Saturdays
- Strong communication and interpersonal skills to engage clients effectively
- Positive, customer-focused attitude with a proactive mindset
- Ability to work collaboratively as a team player
Other Information
Benefits
- Competitive base salary with uncapped commission structure
- Personal sales commission, group sales incentives, product incentives, and hands-on fee
- Five-day work week between Monday and Sunday
- 14 days annual leave plus an additional day for every 12 months of service
- Structured training and mentorship program
- Clear career progression pathway (Senior Consultant / Outlet Manager roles)
- Supportive and positive team culture
- Convenient clinic locations near MRT stations
- Staff treatment benefits
Work Location
Parkway Parade