Service Center Manager

Job Summary

We are seeking a General Manager with strong technical automotive expertise to lead our auto service center’s daily operations, ensuring quality service, efficient workshop performance, and customer satisfaction.

Key Responsibilities

Manage daily workshop operations and staff performance

Ensure quality diagnostics, repair, and maintenance standards

Handle spare parts inventory and supplier coordination

Monitor budgets, costs, and profitability

Resolve customer issues and maintain satisfaction

Report directly to the Owner on performance and growth

Job Requirements

5+ years of experience in automotive workshop/service center management

Strong technical background in vehicle diagnostics, repair, and maintenanc

Proven experience leading and managing technical teams

Solid understanding of budget, cost control, and inventory management

Strong problem-solving and decision-making skills

Excellent communication and customer service skills

Bachelor’s degree in Mechanical/Automotive Engineering or related field (preferred)