Business Process Analyst

Responsibilities:

Process Mapping & Analysis: Document current-state and future-state processes using flowcharts, Value Stream Mapping (VSM), and process models.  Project Leadership: Lead targeted process improvement initiatives utilizing the DMAIC (Define, Measure, Analyze, Improve, Control) framework. Data-Driven Problem Solving: Collect and analyze operational data to identify root causes of defects, waste, and cycle-time inefficiencies. Solutions Implementation: Test, pilot, and validate improvements, and implement control plans to sustain gains over time. Cross-Functional Collaboration: Partner with stakeholders across IT, operations, finance, and customer service to align business goals with process design. Documentation & Training: Author and maintain SOPs and assist training teams in developing programs that align with updated workflows.

Requirements:

Lean Six Sigma Green Belt Certification from an accredited body (e.g., ASQ, IASSC). 3+ years of experience in business analysis, process re-engineering, or continuous improvement. Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field. Deep understanding of Lean tools (e.g., 5S, Kaizen) and Six Sigma statistical tools. You will lead process improvement projects, support engineers in software and ERP deployments, and translate data-driven insights into actionable Standard Operating Procedures (SOPs).

Preferred Requirements:

Technical Proficiency: Experience with process mapping software (e.g., Visio, Lucidchart) and statistical analysis tools (e.g., Minitab).

Data Analytics: Strong ability to track KPIs and analyze metrics using Excel (Power Query, PivotTables), SQL, or Power BI.

Communication: Exceptional stakeholder management, facilitation (leading Kaizen events), and executive communication skills