ERP Technical Support

Job Summary: Provides technical and functional support throughout (chatting , over the phone or online meeting) in the areas of ERP systems administration, problem resolution, support, process mapping, system testing and development, security access, and training with Good Knowledge in SQL Server

Test, deploy, and maintain data processing solutions to enhance the ERP systems

Job Description Assists in developing procedures to ensure integrity of ERP system and databases

Develops and implements project plans for ERP functional support tasks

Works as a system analyst with key personnel to help define user needs and develop data processing solutions

Develops and presents training materials for end users

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services

Solve clients’ problems throughout visiting them or over the phone

Improves system performance by identifying problems

Job Requirements V.Good knowledge in accounting

+3 years of experience as ERP customer specialist

Good knowledge in ERP systems

Good Knowledge in SQL Server

Preferred to have previous experience in accounting systems

Excellent Communication Skills

Excellent Training & analysis Skills