Services Consultant – SoftExpert Portugal
📍 Location: Portugal 🌍 Work model: Hybrid/Remote 💼 Department: Services / Consulting
About the role
At SoftExpert, we empower organizations worldwide to achieve higher levels of efficiency, compliance, and operational excellence through our software solutions.
We are looking for a Services Consultant to work closely with our clients, leading implementation projects and ensuring value delivery through our solutions. This is a strategic role with strong exposure to international clients and cross-functional teams.
Key Responsibilities
Lead implementation projects of SoftExpert solutions, ensuring quality, timelines, and customer satisfaction
Gather and analyze business requirements from clients
Translate client needs into system configurations and solutions within the platform
Act in a consultative way, recommending process improvements and best practices
Deliver training sessions and enable end-users
Support client adoption, ensuring engagement and long-term success
Collaborate with internal teams (Support, Product, Sales) for continuous improvement
Requirements
Bachelor’s degree in Engineering, Information Systems, Business Administration, or related fields
Experience with software implementation, consulting, or client-facing projects
Strong analytical skills and business process understanding
Excellent communication and stakeholder management skills
Advanced English (you will work with international clients)
Nice to have
Experience with management software (e.g., BPM, ECM, QMS, GRC)
Background in industrial or regulated environments
Knowledge of project management methodologies (PMBOK, Agile)
Intermediate/Advanced Spanish
What we are looking for
We are seeking a consultative, organized, and results-driven professional who enjoys solving problems and working closely with clients. Someone curious, proactive, and eager to grow in a global environment.
What we offer
Opportunity to work in a global technology company
Exposure to international clients and projects
Collaborative and fast-paced environment
Real opportunities for professional growth and development