Receptionist / Clinical Assistant

Our client is seeking a dedicated and professional Administration Assistant / Receptionist to join our dynamic team. This role is for 3 full days a week (Tuesday to Thursday) and is essential in ensuring the smooth operation of daily activities and providing exceptional front-desk support. The successful candidate will serve as the first point of contact for patients and callers, manage diaries, book appointments and support clinical staff. This position offers an opportunity to contribute to a well-organised and welcoming work environment while developing valuable skills.

Duties

• Greet visitors and clients warmly, ensuring a professional and friendly reception experience
• Answer, screen, and direct incoming phone calls with proper phone etiquette
• Book appointments and communicate to clients the expectations
• Manage incoming correspondence, including emails, mail, and deliveries
• Take patient details and accurate notes
• Operate clinical equipment - full training given
• Collaborate with team members to ensure efficient operations and communication flow

Skills

• Proven office experience with strong organisational skills
• Strong customer service skills
• Prior administrative experience demonstrating attention to detail and accuracy in data entry
• Excellent phone etiquette with clear communication abilities
• The ability and willingness to learn new skills
• Experience of working in a clinical setting would be an advantage, but not essential

This role is an excellent opportunity for individuals seeking to develop with a small, family-like feeling, team.

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Moore People are acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. We will also endeavour to respond to all applications.

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