Sales & Soft Skills Trainer

Company Description Monglish International Academy is an education-focused organization committed to developing learners’ communication and professional skills. The academy offers structured programs designed to build English proficiency, sales capabilities, and essential soft skills for diverse age groups and professional backgrounds. With a practical, learner-centered approach, Monglish International Academy emphasizes real-world application, interactive learning, and measurable outcomes. The team values collaboration, continuous improvement, and trainers who are passionate about empowering others to grow personally and professionally.

Role Description This is a full-time, on-site Sales & Soft Skills Trainer role based in Alexandria. The trainer will design and deliver engaging training sessions on sales techniques, communication, and core soft skills to students and professionals. Daily responsibilities include preparing training materials, conducting workshops and classes, facilitating role-plays and simulations, and providing constructive feedback and coaching to participants. The role also involves assessing learning needs, tracking trainee progress, updating curricula to align with current industry practices, and collaborating with the academy team to enhance program quality. The trainer is expected to maintain a professional learning environment, support learner motivation, and contribute to the academy’s overall training strategy.

Responsibilities Develop and deliver sales training programs focused on sales techniques, customer engagement, negotiation, and closing skills.

Design soft skills training sessions covering communication, presentation skills, teamwork, problem-solving, and professional behavior.

Conduct training needs assessments to identify skill gaps and development opportunities.

Create training materials, presentations, activities, and evaluation tools.

Coach and mentor sales team members to improve their performance and achieve business goals.

Provide practical role-plays, simulations, and real-life scenarios to enhance learning.

Monitor training effectiveness through feedback, assessments, and performance improvements.

Collaborate with management to develop training strategies aligned with company objectives.

Keep updated with the latest sales methodologies, learning trends, and training techniques.

Support onboarding programs for new employees.

Work Conditions Full-time position.

5 working days per week.

9 working hours per day.

Work from office.

Collaborative and professional working environment at Monglish.

What We Offer Opportunity to contribute to the growth of an innovative learning company.

Professional development opportunities.

Supportive and dynamic work environment.

Competitive compensation package.

Requirements 3+ years of experience in sales training, soft skills training, or a similar role.

Strong background in sales, customer service, business development, or related fields.

Excellent presentation and facilitation skills.

Ability to engage and motivate different audiences.

Strong knowledge of sales processes, negotiation techniques, and customer relationship management.

Excellent communication and interpersonal skills.

Experience creating training materials and delivering workshops.

Strong coaching and mentoring abilities.

Ability to evaluate performance and provide constructive feedback.

Good organizational and time management skills.

Fluency in English is a plus.

Nice to Have Experience in EdTech, language learning, or training industries.

Experience managing sales teams or leading sales development programs.

Knowledge of modern learning tools and digital training platforms.