Identify and develop new business opportunities for Locker-as-a-Service and other Smart Solutions.
Prospect and engage potential customers across commercial, corporate, healthcare, education, hospitality and other relevant sectors.
Conduct customer meetings, presentations and site discussions to understand business and operational requirements.
Develop suitable solution proposals together with the Smart Solutions team.
Prepare quotations, commercial proposals and presentations.
Follow up on sales opportunities and maintain an active sales pipeline.
Work towards individual and team sales targets.
Solution Selling
Understand customers' operational challenges and recommend suitable smart locker solutions.
Communicate the value and benefits of Locker-as-a-Service and other technology-enabled solutions.
Work with internal technical and operations teams to ensure proposed solutions are operationally practical and commercially viable.
Coordinate site surveys, demonstrations, pilot projects and proof-of-concept deployments where required.
Project Management & Implementation
Take ownership of awarded projects and help see them through from sales confirmation to successful implementation and handover.
Develop and coordinate project timelines, deliverables and key milestones.
Work closely with internal teams including technical, software, operations, logistics and finance to ensure project requirements are properly communicated and delivered.
Coordinate with external stakeholders including customers, landlords, contractors, vendors, consultants and other project partners.
Attend site meetings and coordinate site readiness, installation requirements, testing and commissioning.
Monitor project progress and proactively follow up on outstanding actions.
Identify potential issues, delays or operational challenges and escalate them to the appropriate stakeholders when necessary.
Ensure commitments made during the sales process are properly communicated to the implementation team.
Maintain clear communication with customers throughout the project and provide regular progress updates.
Support testing, commissioning, training and final project handover.
Work with the operations team to ensure a smooth transition from project implementation into ongoing Locker-as-a-Service operations.
Account & Relationship Management
Build and maintain strong relationships with customers and business partners.
Remain engaged with customers after deployment to ensure the solution continues to meet their operational needs.
Identify opportunities to expand existing accounts through additional locations, services or Smart Solutions.
Gather customer feedback and market intelligence to help improve our solutions and commercial offerings.
Sales & Project Administration
Maintain accurate records of leads, opportunities and customer interactions in the company's CRM system.
Prepare regular sales pipeline updates and forecasts.
Maintain appropriate project documentation, timelines and action items.
Coordinate internally to ensure clear communication between sales, project implementation and operations.
What We Are Looking For
Diploma or Degree in Business, Marketing, Engineering, Information Technology, Project Management or a related discipline.
Fresh graduates are welcome to apply. Candidates with 1–2 years of sales, business development or project coordination experience will have an advantage.
Confident in communicating and presenting to customers.
Strong interpersonal skills and comfortable working with different internal and external stakeholders.
Good organisational skills with the ability to manage multiple tasks and timelines.
Curious about technology and interested in understanding how solutions work.
Comfortable approaching new customers and developing relationships.
Willing to take ownership and follow through on commitments.
Resourceful and able to solve problems in a fast-moving project environment.
Able to work independently while collaborating effectively across teams.
Good written and spoken English.
Comfortable travelling to customer sites and attending project meetings when required.
