WIFI Engineer (Tier 2) (Ref 26552)

Responsibilities

• Perform end-to-end configuration and provisioning of WIFI infrastructure components including access points, wireless controllers, SSIDs, VLANs, and policy enforcement rules via centralized platforms
• Participate in 24x7 standby rotation support.
• Integrate WIFI services with enterprise systems such as RADIUS, DHCP, DNS, and authentication gateways.
• Execute technical onboarding procedures, including zero-touch provisioning (ZTP), AP registration, firmware validation, and template-based configuration deployment.
• Conduct pre-deployment readiness checks, post-deployment verification (connectivity, roaming, signal quality), and validate compliance with design specifications.
• Document configurations, implementation steps, and test results to support knowledge transfer and future troubleshooting.
• Serve as Tier 2 escalation for complex wireless issues.
• Assist WIFI Operations with Tier 2 escalations, platform diagnostics, log analysis and RCA when required.
• Participate in platform monitoring, firmware reviews, and security patching tasks.
• Contribute to documentation of configurations, playbooks, and knowledge articles.
• Test new features, templates, or processes prior to implementation.

Requirements

• Degree in Information Technology/Computer Science
• 5+ years of relevant experience in WIFI environment, preferably in a managed services or enterprise IT environment
• Strong understanding of wireless networking standards, RF theory, and LAN/WAN integration.
• Experience with enterprise or cloud-based WiFi platforms (Meraki, Aruba, Ruckus, Cisco).
• Knowledge of authentication systems and network security protocols.
• Industry certifications preferred (e.g., CWNA, CWNP, Cisco Wireless, Aruba ACMA).
• Good to have experience with provisioning tools, scripting, or automation is a plus.
• Good to have experience with Huawei & POL

Licence no: 12C6060