Sr. Quality Assurance Associate - Supplier Quality
Accountabilities Manage supplier quality events, including logging and investigating nonconformances, conducting trend and root-cause analyses, coordinating CAPAs, following up on corrective actions, and ensuring timely and effective closure.
Support the supplier qualification program by maintaining accurate and current supplier records and documentation within an electronic quality management system.
Assist with supplier onboarding, qualification, periodic reviews, and requalification for raw material suppliers, packaging suppliers, manufacturers, and warehouses.
Monitor supplier performance by preparing quarterly scorecards, tracking quality metrics and trends, and collaborating with cross-functional teams to assess supplier effectiveness.
Identify opportunities for continuous improvement in supplier quality, compliance, and performance.
Support supplier audits by coordinating schedules, documenting findings, issuing Supplier Corrective Action Requests (SCARs), monitoring corrective actions, and verifying effectiveness before closure.
Collaborate with Supply Chain, Regulatory Affairs, Formulation, Product Development, and Operations teams to resolve supplier quality issues and deliver QA activities on time.
Execute day-to-day GMP quality assurance activities, including quality system documentation, change control support, data trending, and monthly or quarterly KPI reporting.
Partner with internal and external stakeholders to ensure quality and regulatory commitments are achieved across the product lifecycle.
Contribute to additional quality projects and initiatives as needed.
Requirements
Bachelor’s degree in quality assurance, biology, chemistry, medical sciences, pharmacology, or a related discipline, or an equivalent combination of education and relevant experience.
3+ years of direct U.S. dietary supplement or food quality experience.
Strong knowledge of FDA requirements, applicable regulations, and current Good Manufacturing Practices (cGMP).
Hands-on experience executing GMP quality assurance processes for a broad portfolio of dietary supplements or related products.
Experience conducting root-cause analysis and investigating nonconformances to support effective CAPA development and implementation.
Applied technical knowledge of GMP requirements throughout the product lifecycle.
Strong analytical, organizational, critical-thinking, and problem-solving skills.
Ability to prioritize effectively, manage multiple projects, and work both independently and collaboratively in an agile environment.
Excellent communication and collaboration skills, with the ability to work effectively with internal and external stakeholders.
Experience working in a manufacturing or production facility is preferred, particularly 1–3+ years of relevant professional experience.
Benefits
Salary: $85,000–$95,000 USD annual base salary.
Fully remote work experience within the United States.
Comprehensive medical, dental, and vision coverage, including an FSA program.
401(k) with employer match.
Quarterly bonus program.
Flexible paid time off (PTO).
Two company-wide wellness breaks each day.
Weekly lunch benefit on Tuesdays and Thursdays through Seamless/Grubhub.
Monthly wellness stipend.
Monthly internet stipend.
Monthly cell phone stipend.
Annual learning and development stipend.
Free meditation app membership.
Complimentary product subscription.
Pet insurance discounts and related benefits.
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