Senior Audit Support Assistant

Accountabilities: The Senior Audit Support Assistant will provide advanced administrative and analytical support for audit operations by managing claim-related activities, maintaining data accuracy, and collaborating with internal teams to resolve issues efficiently.

Perform specialized administrative support activities for audit engagements, including file management, data organization, documentation, and workflow coordination.

Respond to claim status inquiries and assist with resolving escalated claim questions in collaboration with internal teams.

Generate, organize, and analyze reports containing claim details for internal stakeholders and external partners.

Manage claim work queues, tagging activities, and data entry processes while ensuring accuracy and completeness.

Review and proof claim information to verify calculations, documentation, wording, totals, and other key variables before submission.

Maintain productivity standards by following established processes, procedures, and departmental guidelines.

Monitor work quality by validating accuracy, identifying discrepancies, and escalating issues affecting performance or service delivery.

Support continuous improvement efforts by identifying workflow challenges and communicating opportunities for improvement.

Collaborate effectively with cross-functional teams to advocate resolutions and support provider-focused outcomes.

Requirements:

The ideal candidate has experience supporting administrative operations, handling detailed documentation, and working with healthcare-related data or claims processes. Strong communication skills, attention to detail, and proficiency with business systems are essential for success in this role.

High school diploma or equivalent required.

Minimum of 3 years of administrative support experience.

Experience working with Microsoft Office applications and database systems.

Working knowledge of industry standards, processes, and administrative best practices.

Strong verbal and written communication skills with the ability to interact professionally with internal and external stakeholders.

Excellent organizational skills with the ability to manage multiple tasks while maintaining accuracy and meeting deadlines.

Ability to work independently while contributing effectively within a collaborative team environment.

Strong attention to detail and ability to assess accuracy, completeness, and quality of assigned work.

Flexibility to participate in meetings and workflows supporting an international organization and different time zones.

Healthcare experience, including medical billing or provider reimbursement experience, preferred.

Benefits:

Competitive hourly compensation ranging from $21.00 to $25.25/hour , depending on experience, education, skills, certifications, and business needs.

Overtime eligibility for nonexempt employees in accordance with applicable laws.

Remote work opportunity with support for a dedicated home office setup.

Medical, dental, and vision insurance coverage.

Disability and life insurance benefits.

401(k) savings plan.

Paid family leave.

9 paid holidays annually.

Paid Time Off (PTO) ranging from 17 to 27 days per year depending on level and tenure.

Opportunity to contribute to healthcare-focused audit operations while collaborating with cross-functional teams.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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