Digital Solutions Engineer

Accountabilities: The Digital Solutions Engineer will be responsible for translating customer objectives into effective digital solutions, supporting implementation activities, and ensuring successful adoption. This role requires a balance of technical configuration, customer collaboration, and solution optimization.

Understand customer goals, operational processes, workflows, challenges, and success criteria to identify effective solution approaches.

Translate business requirements into solution storyboards, digital workflows, and scalable implementation plans.

Configure and deploy digital solutions for customer demonstrations, trials, and production environments.

Support solution implementation activities including testing, user acceptance testing, troubleshooting, and optimization.

Build customer dashboards and provide actionable operational insights through data analysis.

Collaborate with Customer Success, Delivery, Product, and Engineering teams to ensure successful solution delivery.

Gather customer feedback and translate insights into recommendations for product improvements and roadmap development.

Support continuous improvement initiatives by analyzing workflows, identifying opportunities, and enhancing solution performance.

Communicate technical concepts clearly to both technical and non-technical stakeholders.

Requirements:

The ideal candidate will have experience in solution engineering, software implementation, or technical consulting, with the ability to connect business requirements with practical technology solutions.

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.

3–4 years of experience in solution engineering, software implementation, technical consulting, or digital solutions.

Experience configuring and implementing SaaS, workflow, cloud-based, or enterprise software solutions.

Ability to create process maps, user journeys, solution storyboards, and technical documentation.

Familiarity with APIs, JSON, SQL, and system integrations.

Exposure to programming languages and technologies such as Python, JavaScript, HTML, or CSS is a plus.

Experience working with dashboards, analytics platforms, or data visualization tools such as Amazon QuickSight is advantageous.

Strong analytical and problem-solving abilities with attention to detail.

Excellent communication and stakeholder management skills, with a customer-focused mindset.

Ability to collaborate effectively across technical and business teams.

Comfortable working UK/European business hours when required.

Benefits:

Opportunity to work on innovative AI-powered digital solutions transforming operational workflows.

Exposure to global customers across industries such as utilities, telecom, retail, and energy.

Remote work flexibility and collaboration with international teams.

Opportunity to work at the intersection of technology, data, and business transformation.

Professional growth opportunities through hands-on experience with modern SaaS and cloud technologies.

Collaborative and inclusive work environment that values diverse perspectives and ideas.

Opportunity to contribute directly to product improvements and customer outcomes.

Supportive culture focused on learning, innovation, and continuous improvement.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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