Chief Trust Officer, zerohash National Trust Bank

Accountabilities: The Chief Trust Officer will be responsible for establishing, leading, and overseeing fiduciary operations while ensuring regulatory compliance, operational excellence, and institutional readiness. Key responsibilities include:

Lead all fiduciary and trust operations, including custody activities, settlement processes, reconciliation, reserve operations, and account administration.

Build and maintain operational frameworks, procedures, controls, and business continuity plans aligned with regulatory expectations.

Establish the operational infrastructure required from pre-opening through ongoing business operations.

Serve as the senior fiduciary leader, overseeing trust administration, fiduciary responsibilities, and compliance with applicable regulatory standards.

Ensure accurate fiduciary recordkeeping, including account setup, asset segregation, documentation, periodic reviews, and reporting requirements.

Develop and maintain policies and procedures related to fiduciary controls, conflicts of interest, asset protection, and operational safeguards.

Provide executive-level reporting to the Board of Directors regarding fiduciary activities, operational performance, risks, and compliance matters.

Support governance processes by preparing board materials, committee reports, operational metrics, and regulatory documentation.

Maintain examination readiness by ensuring audit documentation, operational records, and internal controls meet regulatory requirements.

Partner with compliance, legal, risk, operations, and technology teams to manage regulatory obligations and operational improvements.

Oversee relationships with critical third-party providers, including banking partners, custodians, technology vendors, and service providers.

Lead operational resilience initiatives, including incident response, continuity planning, and remediation efforts.

Build and develop high-performing teams while fostering a culture of accountability, integrity, and operational excellence.

Requirements:

The ideal candidate brings extensive experience in trust operations, banking, custody, and regulated financial environments, with the ability to build and lead critical infrastructure. Required qualifications and skills include:

10+ years of progressive experience in banking operations, trust operations, custody operations, payments, or related financial services environments.

Direct experience working within a federally regulated financial institution, national bank, federally chartered trust company, or equivalent organization.

Strong knowledge of fiduciary regulations, trust administration standards, regulatory expectations, and operational controls.

Demonstrated experience managing fiduciary or custodial account operations, including recordkeeping, asset segregation, account reviews, and control frameworks.

Proven ability to build and operate complex, high-volume, control-focused environments within regulated industries.

Experience presenting to or working directly with executive leadership, boards of directors, regulators, and institutional stakeholders.

Strong understanding of internal audit processes, operational risk management, and regulatory examination preparation.

Experience managing third-party relationships in accordance with financial services vendor risk expectations.

Demonstrated ability to build, mentor, and lead teams in a highly regulated environment.

Exceptional written and verbal communication skills with strong executive presence.

Ability to operate strategically while managing detailed operational responsibilities.

Willingness and ability to travel for regulatory meetings, business engagements, and institutional activities as needed.

Preferred qualifications include:

Experience serving as a designated Fiduciary Officer, Trust Officer, or equivalent leadership role.

Background supporting the launch, chartering, or early operational phase of a bank or trust company.

Experience with digital asset custody, blockchain-based financial infrastructure, stablecoin operations, or tokenized assets.

Familiarity with emerging digital asset regulatory frameworks.

Experience within a fintech-enabled or technology-driven financial institution.

Certified Trust and Fiduciary Advisor (CTFA) certification or equivalent professional credential.

Experience with payments, cross-border settlement, or institutional custody solutions.

Benefits:

Fully remote work opportunity for candidates based in the United States.

Competitive compensation package.

Opportunity to earn equity.

Comprehensive healthcare coverage, including medical, dental, and vision benefits.

Employer support toward healthcare premiums.

Maternity and paternity leave benefits after eligibility requirements are met.

WeWork All Access membership.

Annual work-from-home stipend.

Annual learning and development stipend after eligibility requirements are met.

Opportunity to help build a new financial institution and shape the future of digital financial infrastructure.

Collaborative and innovative environment focused on ownership, integrity, and professional growth.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

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