Certified Medical Assistant Primary Care

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.

At Jane Pauley Community Health Center , every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.

Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.

Certified / Registered Medical Assistant (Pediatrics/Primary Care)

Jane Pauley Community Health Center | Clinical Support Services

At Jane Pauley Community Health Center , we believe healthcare is about more than treating illness, it is about caring for the whole person. As a mission-driven Federally Qualified Health Center (FQHC), we provide comprehensive, compassionate, and accessible care to communities across Indiana.

We are seeking a Certified or Registered Medical Assistant (Pediatrics/Primary Care) to join our care team; an ideal opportunity for a clinical professional who thrives in a fast-paced, team-based environment and is passionate about delivering high-quality, patient-centered care.

Why This Role Stands Out

Direct patient impact in a mission-driven, community-based setting

Work alongside providers in a team-based, integrated care model

Exposure to a variety of patient populations and clinical conditions

Opportunity to build skills across clinical, administrative, and care coordination functions

Supportive environment focused on growth, learning, and collaboration

Position Overview

The Certified or Registered Medical Assistant (CMA/RMA) plays a critical role in supporting both patients and providers; ensuring care is delivered efficiently, accurately, and with compassion.

This position serves as a key member of the care team, responsible for clinical support, patient flow, and coordination of care; contributing to improved patient outcomes and overall clinic operations.

What You’ll Do

Clinical Support & Patient Care

Prepare and stock exam rooms to ensure readiness for patient care

Room patients, obtain vital signs, and assess needs to support provider decision-making

Assist providers with procedures and direct patient care

Administer injections, perform EKGs, and support treatment interventions

Perform point-of-care testing and specimen preparation in compliance with CLIA standards

Care Coordination & Patient Communication

Triage patient phone calls and respond to clinical inquiries

Review test results, medications, and coordinate pharmacy communication

Facilitate referrals and support continuity of care

Communicate effectively with patients, families, and care teams to support outcomes

Documentation & Compliance

Complete accurate and timely documentation within the Electronic Health Record (EHR)

Maintain compliance with clinical and regulatory standards including OSHA, CLIA, ADA, and VFC requirements

Ensure proper handling of patient information and adherence to organizational protocols

What You Bring

Required

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)

Graduate of an accredited ABHES or CAAHEP Medical Assistant program

High school diploma or equivalent

American Heart Association BLS certification

Strong knowledge of clinical procedures and patient care practices

Computer proficiency with accurate data entry skills

Preferred

Experience in an ambulatory or outpatient care setting

Familiarity with VFC, CHIRP, and VOMS systems

Experience supporting diverse patient populations in a fast-paced environment

Join Us

If you are a detail-oriented clinical professional who is passionate about patient care and thrives in a collaborative environment, we encourage you to apply and be part of a team making a difference every day.

Why You’ll Love Working Here

Purpose-driven work that directly impacts access to care across our communities

Robust benefits package (medical, dental, vision) designed to support you and your family

Generous PTO because we believe caring for others starts with caring for yourself

401(k) with employer contribution to help you plan for what’s ahead

Life and disability coverage for peace of mind

Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!