Business Manager

Responsibilities:

Oversee the overall business and commercial operations of the cinema.

Develop strategies to drive revenue through ticket sales, food and beverage, memberships, private screenings, events, and other revenue streams.

Monitor daily, weekly, and monthly sales performance against targets.

Prepare and analyse business performance reports and provide recommendations to Management.

Develop and manage budgets while ensuring effective cost control.

Monitor operating expenses, inventory, wastage, and other areas affecting profitability.

Identify new business opportunities, corporate partnerships, private bookings, and other revenue-generating initiatives.

Monitor market trends, competitor activities, pricing, and customer preferences.

Work closely with the Marketing and Operations teams to improve customer acquisition, retention, and revenue.

Ensure the cinema maintains its luxury brand standards and delivers an exceptional guest experience.

Monitor key performance indicators (KPIs) and implement strategies to improve business performance.

Build and maintain strong relationships with corporate clients, vendors, partners, and other stakeholders.

Support the planning and execution of VIP experiences, premieres, private screenings, and corporate events.

Identify operational challenges and implement solutions to improve efficiency and profitability.

Ensure compliance with company policies, financial controls, HSE requirements, and operational procedures.

Provide regular updates to Management on business performance, opportunities, and challenges.

Perform other duties as assigned by Management.

Requirements:

B.Sc./HND in Business Administration, Management, Hospitality Management, Economics, Marketing, or a related field.

4–6 years of relevant experience in business management, hospitality, cinema, retail, entertainment, or a similar commercial environment.

Previous experience managing a luxury or premium customer-facing business is an added advantage.

Proven experience in revenue generation, budgeting, cost control, and business performance management.

Strong commercial awareness and understanding of revenue and profitability drivers.

Excellent leadership, communication, negotiation, and stakeholder management skills.

Strong analytical and problem-solving abilities.

Ability to develop and implement business growth strategies.

Strong customer service and relationship management skills.

Proficiency in Microsoft Office, particularly Excel, and business reporting tools.

Ability to work under pressure and manage multiple priorities.

Willingness to work flexible hours, including evenings, weekends, and public holidays.

Professional appearance and ability to represent a premium luxury brand.