Branch Operating Assistant Manager

Key Responsibilities Conduct branch operational reviews and site visits to ensure compliance, operational effectiveness, and service excellence.

Support branch expansion projects, including branch openings, relocations, and renovations.

Review and endorse branch operational expenditure requests and temporary credit limit extension requests.

Coordinate and manage audit, legal, and regulatory matters affecting branch operations.

Provide operational guidance and support to branch teams and key stakeholders across Sales, Finance, Claims, and Head Office functions.

Collaborate with cross-functional teams to improve branch processes, controls, and operational standards.

Support workforce and employee-related initiatives within branch operations.

Qualifications:

1. Bachelor's degree in Business Administration, Management, Finance, Economics, Operations Management, or a related field.
2. Minimum 10 years of experience in branch operations, business operations, operational excellence, process improvement, or business transformation.
3. Experience managing branch networks or multi-site operations.
4. Strong understanding of insurance operations and relevant regulatory requirements.
5. Experience in process improvement, operational governance, and project management.
6. Excellent stakeholder management, communication, and problem-solving skills.
7. Willing and able to travel to different provinces nationwide as required.
8. Must possess a valid driver's license and a personal vehicle available for business travel.
9. Good command of Thai and English.