UI/UX Designer

Job Description

• We are seeking a talented and creative UI/UX Designer to create meaningful, user-centred digital experiences that balance usability, visual quality, accessibility, and innovation.

Key Responsibilities

User Experience & Interface Design

• Conceptualise and design user-centric digital experiences from initial user flows and wireframes through to high-fidelity prototypes.
• Translate complex business and technical requirements into intuitive, accessible, and user-friendly design solutions.
• Develop user journeys, information architecture, wireframes, mockups, and interactive prototypes.
• Ensure accessibility considerations are incorporated throughout user journeys and digital touchpoints.
• Balance user needs, business objectives, technical constraints, and visual design principles.

Design Systems & Visual Design

• Apply, adapt, and contribute to design systems based on project requirements.
• Create reusable UI components and maintain visual consistency across digital products.
• Maintain high standards of visual quality, usability, consistency, and attention to detail.
• Ensure designs are responsive and aligned with modern UI/UX best practices.

Research, Testing & Validation

• Participate in user research, usability testing, and design validation activities.
• Collaborate with UX researchers and stakeholders to gather and interpret user insights.
• Incorporate research findings, usability feedback, and stakeholder input into iterative design improvements.
• Validate design solutions against user needs and business objectives.

Innovation & Emerging Technologies

• Explore innovative design approaches and emerging technologies, including AI-driven user experiences.
• Stay current with evolving UX/UI trends, tools, methodologies, and technologies.
• Identify opportunities to improve user experiences through new technologies and design practices.

Collaboration & Stakeholder Management

• Facilitate or co-facilitate design workshops with clients, users, and internal stakeholders.
• Clearly communicate design concepts, decisions, and rationale to technical and non-technical audiences.
• Collaborate closely with UX Leads, researchers, designers, Product Owners, Business Analysts, and developers.
• Work effectively within multidisciplinary and Agile project teams.

Design Culture & Continuous Improvement

• Actively seek and incorporate feedback to continuously improve design quality.
• Contribute to internal design initiatives, knowledge sharing, and design communities.
• Share best practices and contribute to improving design processes and ways of working.

Required Qualifications & Skills

• 2–5 years of professional experience in UI/UX or product design.
• Strong portfolio demonstrating user-centred design thinking, UX processes, and visual design capabilities.
• Strong proficiency in Figma. Working knowledge of Adobe Creative Suite or similar design tools.
• Strong understanding of UX principles, user journeys, wireframing, prototyping, and visual design.
• Strong aesthetic sense, design judgement, and attention to detail. Understanding of accessibility and inclusive design principles.
• Ability to translate complex requirements into simple and effective user experiences.
• Strong communication, presentation, and stakeholder engagement skills.
• Ability to work independently, manage priorities, and deliver within tight timelines.
• Strong interest in AI, emerging technologies, and their impact on digital experiences.

Good to Have

• Experience in conversational design.
• Experience working with design systems and component libraries.
• Experience conducting usability testing and user research.
• Familiarity with Agile/Scrum methodologies.
• Understanding of HTML/CSS and modern web development constraints.
• Experience designing AI-enabled or conversational digital experiences.