Business Analyst (Mid/Sen/Lead)

Job title: Business Analyst Location: Onsite – Lê Đại Hành/ HN Duration: 3 month trial (extend ) Domain: Government

RESPONSIBILITIES • Gather, analyze, and clarify business requirements from government agencies and project stakeholders. • Conduct workshops and requirement sessions to understand business processes and digital transformation needs. • Prepare and maintain project documentation, including BRD, FSD, User Stories, Process Flows, and Wireframes. • Analyze business processes and propose solutions for system integration and interoperability across government platforms. • Collaborate with PMs, Developers, QA teams, and stakeholders to ensure requirements are accurately implemented. • Support UAT activities, validate delivered features, and assist in issue resolution during project implementation. • Manage requirement changes and keep project documentation up to date throughout the project lifecycle. REQUIREMENTS • Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Administration, or related fields. • Minimum 3-6 years of experience as a Business Analyst, with proven experience in Government, Public Sector, E-Government, or Digital Transformation projects. • Strong experience in requirements elicitation, business process analysis, requirement specification, and use case modeling. • Hands-on experience in preparing and maintaining BRD, SRS/FSD, User Stories, Use Cases, Process Flows, Wireframes, and other business analysis artifacts. • Solid understanding of UML, BPMN, ERD, and business process modeling methodologies.

• Proficient in BA and collaboration tools such as Jira, Confluence, Figma, Draw.io, Microsoft Visio, and Balsamiq. • Good knowledge of system integration, REST APIs, and SQL is an advantage. • Familiarity with Government systems and standards, such as Public Service Portals, Document Management Systems, Digital Identity, e-Signature, LGSP/NGSP integration, or other e-Government platforms, is highly preferred. • Strong analytical thinking, problem-solving, documentation, and communication skills. • Ability to work effectively with cross-functional teams and manage multiple stakeholders, including business users and government agencies. • Experience working in Agile/Scrum methodologies; experience with Waterfall projects is a plus due to the nature of public sector projects. • Strong presentation and stakeholder management skills, with the ability to facilitate workshops and gather requirements from diverse user groups. BENEFITS • Salary: 23,000,000 – 35,000,000 VND/ month (Gross) • Company Culture: Full participation in internal activities, including annual company trips, team building, Year-End Parties, happy hours, and periodic engagement programs. • Career Growth: Opportunities to take on key project roles and advance to higher positions based on performance. • Professional Development: Work on high-tech systems and complex challenges to enhance practical expertise. • Training: Support for professional training and skill upgrades aligned with career goals.

Skills: T24, Artificial Intelligence, Banking, Data Analysis, Business Intelligence, Business Analysis, SQL, Requirements Analysis, Project Management, Stakeholder Management