Sales Representative Indoor/Outdoor

Key Responsibilities

Business Development Generate new sales leads through cold calls, emails, networking, referrals, social media, and customer visits.

Identify and approach potential customers across various industries.

Promote Blue Ocean Marine Logistics' freight forwarding and logistics services.

Achieve assigned sales and Gross Profit (GP) targets.

Customer Relationship Management Build and maintain strong relationships with prospective and existing customers.

Understand customer logistics requirements and recommend suitable solutions.

Prepare, present, and follow up on quotations until a final decision is reached.

Maintain regular communication to encourage repeat business and customer loyalty.

Sales Administration Maintain accurate customer records and sales activities in the company's CRM system.

Record meetings, quotations, follow-ups, and opportunities promptly.

Prepare weekly sales activity and pipeline reports.

Internal Coordination Coordinate with the Pricing Department to obtain competitive quotations.

Handover confirmed bookings to the Operations Department with complete shipment details.

Coordinate with Finance regarding payment terms and collection follow-ups when required.

Work closely with Customer Service to ensure a high level of customer satisfaction.

Market Awareness Stay informed about freight forwarding services, shipping market trends, and competitor activities.

Continuously improve knowledge of logistics solutions and international trade practices.

Qualifications Bachelor's degree in Business Administration, Marketing, Logistics, Supply Chain, or a related field.

0–5 years of experience in sales, customer service, or freight forwarding (fresh graduates are encouraged to apply).

Freight forwarding or logistics experience is an advantage.

Key Skills & Competencies Strong communication and interpersonal skills.

Good command of English (written and spoken).

Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and general computer applications.

Ability to use CRM systems effectively to manage leads, customer interactions, and sales activities.

Strong organizational and time management skills with attention to detail.

Customer-oriented mindset with good problem-solving abilities.

Ability to work independently , take initiative, and make informed day-to-day decisions while knowing when to escalate complex issues appropriately.

Willingness to learn, adapt, and work collaboratively within a team.

Professional attitude with a strong sense of accountability and ownership.