Account Executive

1. Business Development

• Proactively seek opportunities to grow accounts through upselling and cross-selling of services.
• Develop strategic account plans to expand the agency’s footprint within existing client organizations.
• Represent the agency in client presentations, industry events, and networking opportunities.

2. Project Management

• Lead and manage a portfolio of design and media publication accounts, serving as the primary agency contact for clients.
• Drive the achievement of team annual sales targets by strategising and executing initiatives.
• Cultivate and sustain positive relationships with clients, ensuring high client satisfaction and retention.
• Identify and secure new business opportunities through client referrals and networking.
• Develop comprehensive project schedules and timelines, collaborating closely with the Art Director/Lead Designer to allocate resources effectively.
• Analyse sales and performance data to optimize account strategies and allocate resources efficiently.
• Conduct competitor analysis to identify market trends and improve the agency's offerings.
• Provide strategic input to clients, ensuring their objectives are met within budget and agreed timelines.
• Oversee project production factors, including budgets, objectives, presentation approaches, and execution techniques.

3. Administration

• Plan, execute, and project milestones effectively
• Coordinate with creative team, suppliers, and clients on deliverables
• Communicate expectation of clients to creative team
• Provide strategic administrative support to enhance project delivery efficiency.
• Conduct comprehensive post-project reviews, identifying areas for improvement and implementing lessons learned.