Import/Export Coordinator / Sales Assistant

Your tasks

1. Coordinate import and export shipments with customers, suppliers, freight forwarders, and internal departments.

1. Prepare and check shipping documents, such as invoices, packing lists, booking details, delivery documents, and related export/import documents.

1. Assist the sales team in preparing quotations, customer documents, product information, and order-related records.

1. Communicate with customers regarding order status, shipment schedules, document requirements, and general inquiries.

1. Coordinate with Production Planning, Warehouse, QC, and

Accounting departments to support order processing, shipment arrangements, and payment follow-up.

1. Maintain and update sales, shipment, payment, and customer records, including invoice status, payment due dates, received payments, and outstanding balances.

1. Prepare regular reports summarizing sales, shipment, and payment status for management review.

1. Support customer audit, inspection, or documentation requests when required.

1. Handle other tasks assigned by managers.

Requirements

1. Intermediate English ability is required, especially in reading and writing.
2. High school, vocational certificate, or higher education level is required.
3. Experience in import/export, logistics, shipping documents, sales support, or customer coordination is preferred but not required.
4. Fresh graduates are welcome if they are willing to learn and have good communication skills.
5. Basic computer skills are required, including MS Office programs such as Excel, Word, and PowerPoint.
6. Detail-oriented and able to handle documents carefully and accurately.
7. Good communication and coordination skills.
8. Swimming ability, snorkeling experience, or diving experience is welcome.
9. A valid driving license is welcome.