Quality Specialist

Corporate- Brecksville, OH

Location: Brecksville, Ohio- HYBRID; 50% remote and 50% on-site at the corporate office

Department: Customer Service

Employment Type: Full-Time

Agrana Fruit is proud to be a Great Place to Work® Certified™ organization , reflecting our commitment to a high‑trust, collaborative, and employee‑focused culture. Agrana Fruit is the world market leader and leading ingredient supplier of fruit preparations in one of the fastest-growing segments in the food industry. We specialize in the custom development of stabilized fruit preparations for the refrigerated & frozen dairy, bakery, and food service industries. Every 3rd cup of yogurt worldwide contains fruit from Agrana!

Agrana Fruit is seeking a Quality Specialist to be responsible for developing, reviewing, and maintaining customer-facing product documentation, specifications and certification program documentation. This role ensures all documentation is accurate, compliant, and aligned with food safety, quality, regulatory, and customer requirements.

Working closely with New Product Development (NPD), Procurement, Supplier Quality, Ingredient Portfolio Management, Technical Services, and manufacturing sites, the Corporate Quality Specialist plays a key role in supporting product commercialization, customer requests, and document lifecycle management.

Key responsibilities:

Customer Documentation & Specification Management

Review and approve customer-facing documentation from a Food Safety & Quality perspective prior to customer submission.

Prepare and complete customer specification templates and documentation requests.

Review, maintain, and approve certification-related documentation, including Kosher, Non-GMO Project Verified, Halal, and other customer-required certifications, ensuring compliance with program requirements and timely support of customer documentation requests

Ensure documentation is accurate, complete, and submitted on time.

Validate product information including: Product specifications

Nutritional information

Allergen statements

GMO declarations

Formulation-related documentation

Safety Data Sheets (SDS)

Documentation Lifecycle Management

Create, revise, review, approve, and archive customer specifications and related documents.

Maintain customer documentation, certifications, and records within internal and external document management systems.

Support compliance with customer requirements, company standards, and applicable food safety programs.

Cross-Functional Collaboration

Partner with New Product Development (NPD), Procurement, Supplier Quality, Ingredient Portfolio Management, Technical Services, and manufacturing sites.

Support commercialization activities and customer projects.

Participate as a member of cross-functional customer teams.

Contribute to continuous improvement initiatives related to customer documentation and process efficiencies.

Core competencies:

Experience in handling multiple tasks with ability to manage time and focus on priorities

Detail oriented with the ability to complete high quality work with minimal errors

Strong communication skills – written and verbal

Skills for cooperation and coordination

Desire to learn and contribute to continuous improvement

Strong computer and data management skills

Ability to work effectively in a collaborative, team-based enviornment

Job requirements

Bachelor's degree in Food Science, Microbiology, Food Safety, Chemistry or comparable technical discipline

0 – 2 years experience in food manufacturing, quality, regulatory, or related technical roles

Knowledge of food labeling, regulatory compliance, or specification management systems

Customer Service Experience required

Statistical or data analysis background preferred

SAP experience preferred

Agrana Fruit offers a competitive salary and a comprehensive benefits package that supports employee wellness and well-being. To apply, please submit an application or contact Rachel.Finkelstein@agrana.com