Client Relations Executive

Your tasks

We are looking for a professional and service-oriented Client Relations Executive to support communication with clients and maintain positive long-term business relationships. The successful candidate will manage client inquiries, coordinate service requests, maintain client records, and work closely with internal teams to ensure a professional and efficient customer experience. Key Responsibilities • Serve as a professional point of contact for assigned clients. • Respond to client inquiries and coordinate service requests. • Maintain accurate client records and communication histories. • Follow up on outstanding requests and ensure timely resolution. • Coordinate with internal departments regarding client requirements. • Assist with client meetings and business correspondence. • Monitor client feedback and identify opportunities to improve service. • Prepare client-related reports for management when required.

Requirements

• Bachelor's degree in Business Administration, Communications, Marketing, or a related discipline preferred. • Previous experience in customer service, account support, or client relations is advantageous. • Excellent interpersonal and communication skills. • Professional English communication skills; Arabic is highly desirable. • Strong organization and follow-up skills. • Good knowledge of Microsoft Office applications.