Bookstore Associate

Job Summary Support daily retail operations by managing POS transactions, assisting customers with inquiries, arranging merchandise displays, handling goods receiving and packing, and maintaining a clean work environment. Responsibilities Operate the POS system accurately to process customer transactions and payments Respond promptly and clearly to customer inquiries to provide helpful information and support Arrange and display merchandise to enhance product visibility and store presentation Receive, pack, and label goods efficiently to ensure accurate inventory handling Maintain cleanliness and orderliness of the store through general housekeeping tasks Perform additional duties assigned by the Head of Department to support store operations Required competencies and certifications Ability to work rotating shifts, including weekends and public holidays, to meet operational needs Able to communicate with both English- and Chinese-speaking customers Preferred competencies and qualifications Minimum GCE N/O Level qualification as a foundation for role requirements Demonstrated service orientation and teamwork skills to contribute positively to the work environment