Customer Service-Warehouse (Bangna Trad KM.19) / ปฏิบัติงานวันจันทร์-วันเสาร์

• Process customer orders accurately in the system.

• Coordinate with warehouse staff to ensure timely picking, packing, and dispatch.

-Respond to customer inquiries via phone, email, or chat regarding order status, delivery schedules, and product availability.

• Handle complaints and resolve issues promptly to maintain customer satisfaction.

• Prepare and maintain shipping documents, invoices, and delivery notes.

Update inventory and order status in ERP/WMS systems.

• Work closely with logistics providers for shipment tracking and delivery arrangements.

• Communicate with internal teams (sales, warehouse, finance) to ensure smooth operations.

• Ensure adherence to company policies, warehouse safety standards, and regulatory requirements.

Qualifications: Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field. At least 0-2 years in Customer Service or warehouse operations preferred. Fresh graduates are welcome. Strong communication and problem-solving abilities. Proficiency in ERP/WMS systems and Microsoft Office applications. Ability to multitask, prioritize, and work effectively under pressure. Detail-oriented with a customer-focused mindset. Proficient of English Skill Fresh graduates are welcome