to serve as first responder for student management incidents and matters that compromise the safety of members of the school
to de-escalate situations with the student(s) to ensure a safe and conducive learning environment
to render immediate support to teachers in managing students’ behaviourial and peer-relationship issues
Corrective Approach
to lead in fact-finding and investigations of student misconduct and bullying cases, in line with school guidelines and processes
to discipline students with respect and treat them with dignity
to recommend and implement follow-up actions (detention, corrective work order, in-school suspension) for misconduct in line with the school policy
Preventive and Restorative Interventions
to conduct Home visits with a member of the Student Development Team to reach out to students to assess risky behaviours
to conduct periodic neighbourhood patrol to ensure that students conduct themselves well beyond school compounds
to supervise students placed on Student Development Programmes (GEAR UP Programme, Special Education Need Programme)
to facilitate timely and effective communication with parents/ guardians relating to
to engage parents on the necessary preventive and restorative interventions for the student(s) suggested by School
to partner external agencies, including the Singapore Police Force, the Ministry of Social and Family Development and Family Service Centres (where necessary)
to review disciplinary trends
to suggest proactive character development initiatives to the Student Development Team (leverage on existing programmes)
Administrative and Operations Support
to assist with fact-finding into cases (interviews with students, watching CCTV) and process the cases with the Student Guidance Team
to document case findings accurately and maintain proper records on student interventions, so as to ensure parity and continuity of care
to update student records into the school intranet system
to provide the administrative support, where necessary
