Provide on-site operational support across accounts as needed, assisting site teams during service periods, events, and busy periods
Help coordinate day-to-day service requirements including staffing arrangements, setup needs, and equipment requests
Support catering and event setups across sites when additional manpower or coordination is required
Assist Account Managers and Unit Managers with operational tasks that require cross-site follow-through
Assist with receiving and stock-related tasks at sites when required
B. Administrative Support
Handle sourcing tasks including obtaining quotations, comparing vendors, and coordinating procurement requests across accounts
Liaise with vendors and suppliers on orders, deliveries, and service matters as directed
Manage and update data across operational trackers, including client-specific documentations, feedback records, food tasting and food costing exercises.
Support and maintain SOPs, checklists, and supporting operational documents for all accounts
Produce PowerPoint presentations for client reviews, internal meetings, and management updates
Maintain and organize file systems for all account documentation — digital and physical
Support finance-related tracking tasks including invoice records, expense records, purchase order tracking, and monthly cost review
Assist in GRN and supplier invoice reconciliation in support of site finance workflows
Handle general correspondence, scheduling, and coordination tasks as directed by the Account Managers