Business Development & Member Support Manager
Riachtanach:FinTech
Job Description
- Collect and analyse industry trends and competitor activities to provide regular market insights and strategic recommendations in support of regional business decisions.
- Assist in formulating and implementing annual market development plans and objectives based on regional strategies, monitor execution progress, and report results regularly.
- Develop and maintain key partnerships with online and offline acquirers, merchants, and institutional clients within the region to drive sustainable business growth.
- Support project management across Southeast Asian countries, including project initiation, execution, payment coordination, and closure, ensuring smooth implementation and timely delivery.
- Coordinate internal resources to provide members with business consultation, system support, and training services, enhancing overall collaboration experience.
- Follow up on member requirements and feedback, promote internal process optimisation and service quality improvement to strengthen satisfaction and partnership engagement.
- Compile and analyse market and member-related data to support management decision-making.
- Prepare and submit regular reports on market development and member support activities to facilitate regional business planning and evaluation.
- Perform other related tasks as assigned by supervisors.
Requirements
- Bachelor's degree or above, preferably in Business Management,Data Analytics, Statistics, Computer Science, Economics, Finance, or Marketing.
- Have relevant experience in payment, financial institutions, consulting, or market development. Experience in international business will be an advantage.
- Solid understanding of market development and project management, with familiarity in data analysis tools.
- Strong business analysis, logical thinking, and strategic planning abilities.
- Proven capability to manage multiple tasks efficiently and drive projects to successful completion.
- Willingness to travel within the Southeast Asia region as required by business needs.
- High level of professional ethics, strong sense of responsibility, clear logical thinking, and effective communication skills.
- Excellent cross-cultural communication and teamwork skills, with the ability to work independently in an international environment.