supply chain manager

Top Hand SuppliesCranbrook, BCJob Bankfoilsithe 21/09/2026

Company Summary

*Top Hand Supplies is a raw pet food/pet treat manufacturer and distributor based in sunny Cranbrook, BC. Cranbrook is in the East Kootenay region of British Columbia where getting out and enjoying the outdoors is almost unavoidable. Top Hand Supplies is a small second-generation family-owned business that is focused on creating employment and making great pet food in the Kootenays for Western Canadian pet parents. We started in a home kitchen making food for our own dogs back in the late nineties, now our kitchen is just a little bit bigger, we still make food for our dogs and cats but also try to make a bit extra for other people because we feel it is that good. Our values are simple and practical and to succeed with our organization you will need to live and demonstrate these values in your role every day. The values guiding our company are, Do the right thing, Get it done, Make a difference, & Be consistent, if these four values are not who you are then this will not be the right place for you. *

Position Summary

*The Supply Chain Manager is a hub of the organization, we are a manufacturing business and as such the smooth and efficient flow of goods in and out plays a huge role in our success. The Supply Chain Manager is responsible for planning, scheduling, coordinating, and implementing all aspects of the supply chain from purchase and inbound transportation of raw materials, inventory management, warehousing, and transportation of outbound finished goods, to the management and development of all associated employees within the department. To be successful in this position you need to be a leader and builder that is not scared to get involved and get their hands dirty to make it better. *

Duties & Responsibilities

  • Manage and improve upon the company MRP/Inventory systems with the goal of constantly increasing efficiencies and overall visibility to all levels of the company.
  • Manage company inventories and coordinate needs between departments
  • Perform purchasing and/or coordinate purchasing with other staff
  • Manage all inbound and outbound logistics and/or coordinate with other staff
  • Coordinate with/between various departments to ensure adequate supply and smooth flow of goods throughout operations.
  • Manage and improve upon the company MRP and inventory program
  • Work with sales to coordinate and execute outbound shipments using internal trucking and third-party carriers in the most efficient and cost-effective manner possible.
  • Manage and improve on all aspects of the department including, HR, Operations, R&M, and regulatory.
  • Manage department personnel and take an active role in supervision, training, scheduling, performance management, recruiting, retention, & end of employment.
  • Perform fill-in duties within the department as required.
  • Effectively communicate with all personnel be it company, vendors, or customers to ensure everyone involved is clear on objectives and expectations for the individual, group, or company.
  • Maintain and improve existing vendor and customer relationships, search out and build new relationships with strategic partners.
  • Search out and grow new opportunities and strategic partnerships that will move the company forward
  • Perform tracking, costing, budgeting, forecasting, and maintaining relevant KPIs to ensure the department is both profitable and driving the company forward to reach its goals and objectives.
  • Actively bring forward ideas for continuous improvement from all members of the department and work through the feasibility of these ideas as they may benefit the company.
  • Build, train, and grow a dedicated, reliable, and engaged team that contributes to the company's goals and objectives.
  • Be a courageous leader in workplace health & safety.
  • Create a culture of continuous improvement and engagement within the department and organization as a whole with a focus on standardization, employee engagement, and operational excell