[AGENCY] Digital Account Manager (open for SAE-AAM)

• Working Office: Hai Ba Trung, Sai Gon Ward, HCMC
• Working Time: 9.00 AM - 6.00 PM | Monday - Friday (full-time onsite or hybrid)
• 6-month contract

Our creative & dynamic team is looking for a Digital Account Manager (open for strong Senior Account Executive to Associate Account Manager/Account Supervisor level) with the key roles and responsibilities as follows:

_Roles & Responsibilities_

• Play the key role in connecting smoothly between Clients and internal teams, as well as other stakeholders;
• Lead cross-channel digital marketing campaigns for SaaS and App/MiniApp clients, managing performance from strategy to execution across platforms;
• Automate reporting processes for digital campaigns, improving data visibility, reducing manual tasks, and accelerating decision-making cycles;
• Control client’s budget and revenue-cost, to ensure the required profitability;
• Track and optimize and report campaign KPIs and app/content performance metrics, using client feedback and post-campaign analysis to inform strategic recommendations;
• Proactively monitor competitor activity and market trends to inform internal marketing strategies and recommend optimization initiatives;
• Regularly report the business results, and business performance to clients and related stakeholders in the agency.

_Candidate Profile_ We would like to hear from those who have:

• Solid account management experience managing digital and technology accounts, particularly clients in the App/MiniApp, SaaS, or software industry.
• Experience working with data or DataHub platforms is a plus.
• A self-starter with a positive and can-do attitude in a fast-paced environment; be level-headed, dependable, and calm to deal and solve problems.
• Minimal 3+ years of working experience in marketing, advertising, or communication capacity, with a must-have in handling integrated communication.
• Proven leadership skill.
• Appreciation for detail and follow-through, great time management and multi-tasker.
• Excellent communication and interpersonal skills and be a team-player.
• Embrace changes and challenges, and be able to handle high pressure well.
• Professionalism, integrity & transparency.
• Capacity of winning the respect and trust of clients and demonstrating leadership to manage creatives and suppliers.

Skills: Critical Thinking, Account Management, Negotiation Skills, Problem Solving, Client Services, Microsoft Excel, Teamwork, Communication Skills, Customer Relationship Management, Attention to Detail