Customer Service Representative

Responsibilities:

Answer incoming phone calls, emails, and live chats. Handle social media messages Fix customer complaints and troubleshoot problems. Process new orders, returns, and refunds. Update and maintain client account records. Send difficult problems to higher managers when needed.

Requirements:

Minimum qualification of OND. Experience handling social media messages 2-3 years of previous experience in a similar role.  Female is an added advantage 

Remuneration: NGN 70,000