Club Manager - Gatsu (Denpasar Branch)

Requirements:

• Previous experience in club management or similar roles.
• Experience in budgeting, financial tracking, and managing membership payments.
• Strong leadership skills with experience supervising and motivating staff.
• Excellent customer service, communication, and problem-solving skills.
• Ability to manage daily operations and maintain a smooth, welcoming environment.
• Knowledge of health, safety, and legal regulations for clubs.
• Proficient in using club management software and CRM systems.
• Ability to work flexible hours, including weekends.
• Knowledge or experience in playing Padel is a plus.

Key Responsibilities:

• Manage daily operations of the club, ensuring a smooth, efficient, and welcoming environment for members and staff.
• Monitor and track club finances, including budgeting, membership payments, and expenses.
• Supervise and motivate staff, ensuring high-quality customer service and adherence to club standards.
• Develop and implement programs to engage members and increase club participation.
• Maintain facility cleanliness, safety, and organization at all times.
• Handle member inquiries and resolve any issues or complaints professionally.
• Ensure compliance with all relevant health, safety, and legal regulations.
• Assist in marketing and promotional efforts to grow membership and visibility of the club.
• Experience in financial management and familiarity with reporting systems.

Skills: Microsoft Excel, Administration, Customer Service, Presentation Skills, Microsoft Word, Microsoft Office, Analytical Skills, Communication, Public Speaking, Teamwork