Receptionist

Job Description

The Receptionist will serve as the first point of contact for clients, visitors, tenants, and business partners. The successful candidate will help maintain a professional office environment by managing incoming communication, coordinating appointments, assisting visitors, and supporting general administrative activities.

This role is ideal for someone who is customer-focused, well-organized, dependable, and comfortable handling multiple responsibilities while maintaining a professional and positive attitude.

Key Responsibilities

Welcome clients, visitors, and business partners and direct them to the appropriate team members Answer, screen, and route incoming phone calls professionally Respond to general inquiries through phone, email, WhatsApp, or other communication channels Schedule and coordinate client appointments, property viewings, and meetings Maintain accurate visitor, client, and inquiry records Provide basic information about available properties and direct detailed inquiries to the relevant team member Assist with organizing property documents, client information, and office records Receive and distribute correspondence, documents, and deliveries Support the team with basic administrative tasks, data entry, filing, and document preparation Keep the reception and common office areas organized and presentable Follow up on general client inquiries where required Assist in maintaining property listings and updating basic information when needed Support day-to-day office operations to ensure activities run smoothly

Requirements

Good verbal and written communication skills Professional, friendly, and customer-oriented attitude Strong organizational and time-management skills Good attention to detail and accuracy Basic computer skills, including Microsoft Word, Excel, email, and internet applications Ability to communicate professionally through phone calls, messages, and email Ability to multitask and remain organized in a busy office environment Ability to work independently and as part of a team Reliable, punctual, and professional in appearance and conduct Previous experience as a Receptionist, Front Desk Assistant, Customer Service Representative, or Administrative Assistant is an added advantage.