Deputy Manager - Operational Risk and Transaction Monitoring

Key Responsibilities Operational Risk Management Develop and maintain the Operational Risk Framework and related policies, encompassing: Third-Party Arrangement Business Continuity Management Operational Risk Management Ensure compliance with all regulatory and Head Office requirements Plan, execute, and document BCM tests, including reporting and follow-up on findings Conduct periodic reviews of third-party arrangements to identify and mitigate risks Maintain and update the call tree and risks indicators, regularly review of matric to enhance monitoring Transaction Monitoring Systematically review and analyse customer transactions and account activity generated by the bank’s transaction monitoring system for potential money laundering, fraud, terrorist financing, or other illicit activity. Conduct thorough investigations of transaction monitoring alerts, which includes analysing customer profiles, transaction patterns, and relevant external data. Determine the legitimacy of alerted activity and decide whether to close the alert or escalate it for further investigation. Prepare clear, concise, and well-supported documentation of your investigation and decision-making process. Keep up-to-date with the latest money laundering and terrorist financing trends, schemes, and typologies. Assist in the preparation of data and summaries for potential Suspicious Transaction Report filings. Work closely with other internal stakeholders to resolve cases and share information.

Requirements Bachelor’s degree in Finance, Risk Management, Business Administration, Law or related field Minimum 5 years’ experience in Operational Risk Management and/ or Transaction Monitoring roles Strong familiarity with relevant risk frameworks and compliance processes Excellent analytical, problem-solving, and communication skills Ability to manage multiple priorities and collaborate effectively within cross functional teams