Cashier

Susanna LodgeAccra & Tema Regionroam-ghfoilsithe 26/10/2026

Your tasks

  • Receive and process payments from guests for accommodation, food, beverages, and other services.
  • Handle cash, mobile money, debit/credit card payments, and other approved payment methods.
  • Issue receipts, invoices, and bills to guests accurately.
  • Verify guest bills and ensure charges are correctly recorded before processing payments.
  • Balance cash and reconcile daily sales at the end of each shift.
  • Prepare daily cash reports and submit them to the appropriate supervisor.
  • Maintain accurate records of all transactions and payment receipts.
  • Respond politely to guest inquiries regarding bills and payments.
  • Coordinate with the front desk, restaurant, bar, and accounts department to ensure accurate billing.
  • Report discrepancies, suspected fraud, or irregular transactions promptly to management.
  • Ensure the cash register and payment systems are properly maintained
  • Follow the hotel's financial procedures and confidentiality policies.
  • Assist with other front desk or administrative duties when required.

Requirements

Qualifications and Requirements

  • Minimum of SHS certificate; an HND or certificate in Accounting, Finance, Business Administration, or a related field is an advantage.
  • At least 1 year of experience as a cashier, preferably in a hotel, lodge, restaurant, or similar hospitality establishment.
  • Basic knowledge of cash handling, billing, and payment reconciliation.
  • Familiarity with POS systems, hotel management software, and mobile money transactions is an advantage.
  • Good numerical and record-keeping skills.
  • Excellent customer service and communication skills.
  • Honest, reliable, and highly attentive to detail.
  • Ability to remain calm and professional when handling busy periods or guest complaints.
  • Willingness to work shifts, weekends, and public holidays as required.

Key Competencies

  • Cash handling and financial accuracy
  • Customer service and communication
  • Honesty and integrity
  • Attention to detail
  • Time management and organization
  • Problem-solving and teamwork

What we offer

Salary: Attractive

Other

Location: Accra