CALL CENTER AGENT

Job Title: Call Center Agent - Healthcare Associate Location: Onsite - Ebloc 3 Bldg, Padriga St., Asiatown IT Park, Lahug, Cebu City Department: Operations Employment Type: Full Time Schedule: Shifting Schedule (depending on client needs) Salary: Php 23,000 - Php 25,000 all in basic package Start Date: ASAP

Main Objectives and Duties

1. Customer Service

Represent the Company in a professional and courteous manner in all job-related activities with clients, patients, and referrals. Take inbound and outbound calls. Perform basic patient communication tasks including courtesy and confirmation calls. Intake information from referral sources, clients, and patients in a professional, knowledgeable, and courteous manner. Determine correct resolution to client complaints; take corrective action and monitor results.

1. Administrative Support

Qualifications/Requirements: Our baseline requirements are as follows:

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