Commercial Manager

Role objective

Build and lead the commercial function, with direct responsibility for revenue growth, new business development, key accounts, retail sales, VIP/tailor-made clients, partnerships, and the sales team.

The commercial manager should be a strong business developer and relationship builder, not only a sales administrator.

Key responsibilities

Own and achieve company sales and commercial targets.

Actively acquire new B2B and corporate accounts.

Develop and grow existing key accounts.

Build relationships with decision-makers, corporate clients, VIPs, hotels, banks, automotive, hospitality and other relevant sectors.

Manage and develop the retail/sales team.

Oversee the commercial side of tailor-made jackets and VIP clients.

Develop partnerships, wholesale, consignment and other new sales channels.

Maintain an active sales pipeline and ensure disciplined follow-up.

Prepare quotations, negotiate commercial terms and close deals.

Coordinate with operations, marketing, production and logistics to ensure successful delivery.

Maintain accurate client, opportunity and pipeline information in the company’s CRM/Odoo.

Provide weekly commercial reports and forecasts to management.

Requirements

Candidate profile

7+ years of sales/business development experience.

Strong track record in acquiring and growing accounts.

Experience in premium/luxury, corporate gifting, fashion, hospitality, automotive or relationship-driven businesses preferred.

Excellent negotiation, networking and presentation skills.

Strong leadership and follow-up discipline.

Commercially and financially minded.

Fluent Arabic and English; French is an advantage.

Existing corporate/VIP network is a major advantage.

Core KPIs

Total revenue vs. target

Gross profit / commercial margin vs. target

New B2B accounts acquired

Revenue generated from new accounts

Growth of existing key accounts

Qualified sales pipeline value & conversion rate

Retail/sales team target achievement

VIP & tailor-made client revenue and retention

New partnerships / commercial channels developed

CRM accuracy, follow-up & sales forecasting discipline

What we are looking for

A commercial builder who can create opportunities, open doors, develop long-term relationships and close business.

The successful candidate should be capable of helping transition the company from founder-led selling into a structured, scalable commercial organization.