supervisor - retail

Education:

Secondary (high) school graduation certificate.

Tasks:

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.

Personal suitability:

• Accurate.
• Client focus.
• Excellent oral communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Dependability.
• Initiative.
• Ability to multitask.

Screening questions:

Do you have experience working in this field?.

Employment terms options:

• Early morning.

Government programs:

Recognized employer.

Employment terms options:

• Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

• Morning.
• Day.
• Weekend.

Financial benefits:

• As per collective agreement.
• Group insurance benefits.

Support for persons with disabilities:

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.).
• Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.).
• Participates in a government or community program or initiative that supports persons with disabilities .
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities .

Support for newcomers and refugees:

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .
• Does not require Canadian work experience.

Support for youths:

• Participates in a government or community program or initiative that supports youth employment.
• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Indigenous people:

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .

Support for mature workers:

• Applies hiring policies that discourage age discrimination .
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) .
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) .
• Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) .

Supports for visible minorities:

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.