Customer Service Officer

Job Descriptions Handle incoming calls, faxes,e-mails and serve walk-in customers on enquiries or confirmed orders Liaise with customers and negotiation prices Prepare necessary paperwork such as quotations and delivery orders Follow up on outstanding enquiries,back orders and customers’ payments Issue credit notes to customers if necessary Handling of walk-in customers’ product samples Ad-hoc duties whenever required Job Requirements GCE ‘N’ levels or equivalent Preferably 1-2 years’ working experience in customer service Has initiative and a positive learning attitude Pleasant personality and customer service oriented Able to work independently as wellas in a team Good communication skills and problem-solving skills