Volunteer Management Executive

Join our Volunteer Management team and play a key role in engaging and supporting our volunteers and community partners.

This position offers adynamic opportunity to build strong community relationships, empower volunteers, and drive impactful social service initiatives.

Key Responsibilities

Volunteer Life Cycle Management: Oversee end-to-end recruitment, onboarding, orientation, skills training, deployment, and feedback collection to align volunteers with organisational values.

Engagement & Retention: Implement formal appreciation events, recognition programmes, and consistent communication channels to maintain high volunteer commitment and morale.

Database & Administration: Maintain and update accurate volunteer records in the Volunteer Management System (VMS) and handle volunteer enquiries.

Community & Event Support: Plan, run, and support community events, preventive healthcare initiatives, and activities involving seniors and vulnerable community members.

Stakeholder Engagement: Cultivate positive relationships with volunteers, seniors, and external community partners, while actively exploring new potential volunteer sources.

• Ad-Hoc Duties:

Undertake any other roles, duties, or responsibilities as designated by management from time to time, whether specifically enumerated in this position description.

Key Requirements

Education & Experience: Diploma with 1–2 years of relevant experience, preferably within the social service sector.

Core Competencies: Strong administrative, writing, presentation, and critical thinking skills.

Interpersonal Traits: Positive, approachable, and passionate about working with people and managing diverse stakeholders.

Execution Abilities: Proactive, independent worker capable of managing time effectively and planning structured activities.

Work Schedule Expectations

Weekend & Evening Commitments: Regular work across evenings and weekends is required to align with volunteer availability, event calendars, and operational needs.