Front Desk Personnel

Responsibilities:

Welcome and attend to customers and visitors in a warm, courteous, and professional manner. Serve as the first point of contact by responding to customer inquiries and directing them appropriately. Maintain an organized, clean, and welcoming reception and Experience Centre environment. Schedule appointments, manage visitor records, and coordinate customer visits. Handle incoming calls, emails, and other enquiries promptly and professionally. Support product demonstrations, promotional activities, and customer engagement initiatives where required. Gather customer feedback and escalate complaints or concerns for timely resolution. Provide administrative support, including documentation, record-keeping, and inventory of front desk supplies.

Requirements:

A minimum of 3 years of experience

A minimum of an HND