Medical Virtual Assistant

Responsibilities:

• Schedule, confirm, and reschedule patient appointments
• Handle patient calls, emails, and inquiries professionally
• Manage patient records and data entry accurately and confidentially
• Verify insurance and assist with billing and claims follow-up
• Prepare medical documents, referral letters, and correspondence
• Support medical transcription and documentation where needed
• Coordinate with clients (clinics and practitioners) daily

Requirements:

• 2-3 years of experience as a medical VA, medical secretary, or in a healthcare admin role
• Knowledge of medical terminology and clinic workflows
• Familiarity with EHR/EMR software is a big plus
• Strong understanding of patient confidentiality and data privacy
• Completed NYSC
• Excellent written and spoken English with a clear accent
• Ability to work flexible shift hours as required
• Highly organized, calm under pressure, and strong in problem-solving
• Reliable laptop, headset, stable internet, and power backup

What we offer:

• Fully remote role in a fast-paced, growing company
• Remuneration: NGN 175,000-200,000, depending on experience
• Monthly Netflix and Spotify subscriptions
• Growth opportunities as we scale