Technical Consultant

Provide L2/L3 application support for banking applications.

Monitor application health, system performance, and daily operational processes.

Troubleshoot application incidents and perform root cause analysis.

Analyze application logs, database queries, and system behavior to identify and resolve issues.

Develop and execute PL/SQL queries for investigation, data validation, and troubleshooting.

Troubleshoot issues related to Java-based applications.

Handle production incidents and coordinate with development/technical teams for issue resolution.

Support application deployment, maintenance, and release activities.

Perform daily system monitoring and ensure applications are available and functioning properly.

Maintain incident records, technical documentation, and resolution procedures.

Coordinate with project teams and business users to understand and resolve application issues.

3–5 years of experience in Application Support / Production Support / Technical Consultant roles.

Experience in banking projects is mandatory.

Strong PL/SQL skills.

Good Java knowledge.

Experienced in troubleshooting production/application issues.

Understanding of database and application architecture.

Experience with incident management and root cause analysis.

Willing to work on-site in Jakarta.

Immediate joiner / maximum 1-month notice period preferred.