Account Manager (IT Infra)

Job Desc

• Build and maintain strong, long-term relationships with B2B clients by understanding their business objectives and delivering value-driven solutions.
• Develop a deep understanding of client needs and provide relevant IT solutions
• Prepare and present proposals, conduct solution presentations, and lead contract negotiations to close mutually beneficial agreements.
• Coordinate closely with internal teams (technical, delivery, and support) to ensure solutions are delivered on time, within scope, and aligned with client expectations.
• Drive account growth through up-selling and cross-selling of IT services and products based on evolving client needs.

Requirements

• Bachelor’s degree in Business, Marketing, Information Systems, or other relevant fields.
• 1–3 years of experience in Account Management, Client Services, Sales Support, or a similar role — preferably in the IT or Managed Services industry.
• Experience in managing client relationships and delivering customer-focused solutions.
• Strong administrative skills with attention to detail in reporting and documentation
• Good negotiation and presentation skills, with confidence in engaging B2B clients
• Proactive, detail-oriented, and organized in handling client requests and internal coordination
• Strong sense of ownership and accountability
• Domiciled in Yogyakarta

Skills: Customer Engagement, Customer Service, Customer Relationship Management, Sales Management, Sales and Marketing, Sales Strategy, Account Management, Communication Skills, B2C Sales, B2B Sales