Business Management Trainee Intern - Surabaya, Bandung, Jakarta

About Us Kitar is a fast-growing tech company specialising in second-hand mobile phone recycling and selling. We are on a mission to promote sustainable consumption by extending product lifecycles and reducing carbon emissions. We are currently looking for passionate Business Management Trainee (Intern) to join us, who will play a key role in delivering great in-store experiences and supporting our efforts in mobile phone recycling. You will learn the ins and outs of store operations while helping customers and contributing to a more sustainable future.

Main Responsibilities:

• Represent Kitar and help customers understand our brand and services.
• Assist in providing mobile phone recycling consultations and basic quality checks.
• Support door-to-door recycling services alongside senior team members.
• Help respond to customer service and after-sales inquiries.
• Contribute to maintaining positive customer relationships through friendly and professional engagement.

Work Environment:

• Work in Kitar stores.
• For door-to-door services, you will need to visit the customer's preferred location (i.e residential address, office etc).
• Required to wear uniforms.
• Equipped with professional quality inspection tools.

Requirements:

• Final year students who is currently pursuing a Bachelor’s degree or fresh graduates with a maximum of 1 year experience.
• A minimum GPA (or IPK) of 3.20.
• Available for a full-time 6-month paid internship.
• Proficient verbal and written English skills.
• Passionate about mobile phone gadgets and the industry.
• Ability to remain calm and professional in a busy environment.

What We Offer:

• Real Impact: Join a fast-growing startup where your work makes a difference in building a circular economy.
• Hands-On Experience: Learn directly through retail operations, team leadership, customer engagement, and sustainable business practices.
• Path to Full-Time: High-performing interns may be offered a full-time Business Management Trainee role, with growth opportunities into Business Manager or other leadership roles.
• Supportive Team: Work with a collaborative and innovative team that values creativity and initiative.

Skills: Retail Management, Store Management, Negotiation Skills, English Language, Communication Skills