Engineering On Site
Níl an post seo fógartha a thuilleadh
Bhain an fhoinse an fógra anuas — ní féidir iarratas a dhéanamh tríd an nasc bunaidh a thuilleadh.
- Receive and handle user complaints related to services and devices used.
- Perform initial troubleshooting (first level troubleshooting) on the problems that occur.
- Escalate to the engineer or related team if further handling is needed.
- Ensure any tickets or complaints are properly documented according to procedures.
- Create monthly reports related to Managed Services services and operational activities.
- Maintain service quality and ensure that user needs are handled quickly and appropriately.
Skills: Electrical Engineering, Mechanical Engineering, Equipment Maintenance, Preventive Maintenance