Technical Sales (IT Specialist)

PT Sinergi Rekatama, a subsidiary of PT Infiniti Reka Solusi, is seeking an experienced and dedicated Technical Sales (IT Specialist) responsible for understanding customer needs, providing suitable IT solutions, supporting pre-sales activities, conducting product presentations, and developing customer relationships and business opportunities.

Key Responsibilites:

• Understand customer business and technical requirements and build long-term relationships.
• Analyze customer needs and recommend suitable products and technical solutions.
• Conduct product presentations, demonstrations, and PoC sessions and explain technical features to customers.
• Support the sales process by preparing technical proposals, quotations, BoM, SoW, and RFP/RFQ/RFI documents.
• Provide technical consultation on solutions, system integration, scalability, security, and performance.
• Conduct requirement gathering, site surveys, and technical assessments based on project requirements.
• Coordinate with vendors and partners regarding products, pricing, technical specifications, and PoC support.
• Stay updated on technology, products, market trends, and competitor developments.
• Ensure a smooth handover from the sales team to the implementation team and ensure technical scope is clearly communicated.
• Support sales target achievement and identify upselling and cross-selling opportunities.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.
• Experience in Technical Sales, Pre-Sales, IT Solutions, or a related field.
• Good understanding of IT products, solutions, and technologies.
• Experience in customer requirement gathering and solution presentation.
• Ability to explain technical concepts and solutions in a clear and customer-friendly manner.
• Strong communication, negotiation, and presentation skills.
• Ability to prepare or understand technical proposals, quotations, BoM, SoW, and related documents.
• Strong analytical and problem-solving skills.
• Ability to work closely with Sales, Technical, Vendor, and Customer teams.
• Good command of English, both written and spoken.
• Willing to conduct customer visits and site surveys when required.
• Strong ability to build and maintain customer relationships.
• Target-oriented with the ability to identify business opportunities.
• Knowledge of emerging IT technologies is an advantage.

Skills: B2B Sales, Customer Service, Account Management, Customer Engagement, Sales and Marketing, Customer Relationship Management, Communication Skills, Sales Management, Sales Strategy, B2C Sales