Conduct verbal (phone) and non-verbal (application) communication to potential customers, introduce and provide information about the company’s products, services, and promotions.
Monitor escalations and systematically record progress and follow-up activities.
Persuasively communicate product information and special promotions to potential customers, and follow up consistently until an appointment or meeting is scheduled.
Achieve sales targets by promoting and selling products or services over the phone.
Coordinate with the Sales Team on lead status, customer feedback, and next actions / progress.
Requirements
Min. Diploma or Bachelor’s Degree from any field.
Min. 1 - 2 years of Telesales, Telemarketing, Sales.
Excellent communication skills, attention to detail, and a strong sales approach. .
Proficient in Microsoft Office, especially Excel and spreadsheets, to maintain organized databases and track progress.
Result-oriented with a strong commitment to achieving targets.
Friendly, polite, responsive, and proactive in providing information and offer.
Ability to provide effective solutions and the best initiative solve Handling Rejection.
Strong negotiation skills to identify potential customers, sales opportunities, and customer needs.